1. What is a UCInetID?
Your UCInetID is your key to online services
at the University of California, Irvine. Many online services, including SNAP
, and numerous
others, require you to use your UCInetID and password in order to log in.
2. How do I get a UCInetID?
Faculty, staff, and students are automatically
assigned one when you are either entered in the payroll system or you
enroll in classes. You will need to activate your
UCInetID and choose a password. We also offer group and sponsored UCInetIDs.
3. Where do I login with my UCInetID?
Web applications that use UCInetIDs to
authenticate will have a login area for you. Using this login will take
you to WebAuth, our secure web login screen, where you will login using
your UCInetID and password. Once you are authenticated, you will then be
redirected to the application you were trying to access.
4. What is WebAuth and how does
it work with my UCInetID?
Many web-based resources at UCI take advantage
of the WebAuth
is a Web Single Sign-On (SSO) service that enables you to use a variety
of different online services at UCI without having to login multiple times.
Because WebAuth uses your UCInetID and password, you also are saved the
hassle of having to remember a number of different passwords.
5. I've tried unsuccessfully to
login several times with my UCInetID and now I'm locked out. What should
I do now?
WebAuth has a security feature that will
lock access for 30 minutes after several unsuccessful
attempts. The computer IP address will also be locked out. This is to
protect your UCInetID from being accessed by someone else. Wait for 30
minutes and then try again. If you have forgotten your password, you
can reset it by using your secret question and answer.
6. I've activated my UCInetID. Now what? How
do I check my email?
There are several different ways of checking
- You can use WebMail from your Internet browser.
Simply go to: http://webmail.uci.edu and
login with your UCInetID and password.
- You can configure an email program
on your local computer to connect to the server and download your email
using IMAP or POP. Such programs include Thunderbird, Outlook or Outlook
Express, and Apple Mail.
- Email Settings
7. I activated my UCInetID and can check my
mail on the OIT Mailbox server, but no one can send me email. Why not?
point may not be set. This is not done automatically for faculty
and staff because many departments have a local email system. Check with
Support Coordinator to see if you should set this to OIT Mailbox
8. I'm doing research at UCI, but I'm not
being paid. Can I still get a UCInetID?
Yes, you may apply for
a Sponsored UCInetID. You will need a UCI faculty or staff sponsor.
9. I'm taking Access UCI classes through University
Extension. Am I eligible for a UCInetID?
You are eligible for a UCInetID during
the quarter you are taking Access UCI classes.
10. Will I have to pay for my UCInetID?
Individual UCInetIDs are free as long
as you are a current student or employee of UCI. (Group
do have a small monthly fee associated with them.)
11. Can we get a UCInetID for our department
UCInetIDs are available for a small monthly fee as a second
UCInetID for a current UCI faculty, staff, or student; for departmental
use, when the department wants a descriptive email address, for example,
email@example.com; or as a shared UCInetID to be used by more than one person
affiliated with UCI for UCI purposes.
12. How long after I leave UCI can I keep
Generally, employee UCInetIDs are only
guaranteed while you are actively employed by UCI. After your leave the
University, your account will be locked and then deleted. The deletion
policy and schedule are available.
UCI retirees may keep their UCInetIDs and keep or obtain
a OIT Mailbox email address.
Alumni will retain their current UCInetID indefinitely
for use in accessing UCI services. This provides continued access to
the Registrar's StudentAccess service so
that you can retrieve your grades and transcripts. Other services will
be added in the future.
13. I don't like the UCInetID that was assigned
to me. How can I change it?
In some circumstances, including legal
name changes, data processing errors, hardship cases, and first-time
requests from faculty, staff and graduate students, you may request that
your UCInetID be changed to
a different, name-based, ID. We also offer name
based email addresses for faculty and staff.
14. I forgot my password. How can I find out
what it was?
Your password file is encrypted. We have
no way of telling you what it was. If you activated your UCInetID after
July 2003, you were asked a secret question that will allow you to reset
your own password. If you don't have this option, you will need to
bring a picture ID to the OIT Help Desk at the Physical Sciences Quad
modulars in room 161 to have your password reset or call the Help Desk,
(949) 824-2222, to find out if someone in your department has access
to resetting your account.
15. My account was compromised and my password reset. May I re-use my old password?
No. Your password was reset because someone else knows it. You cannot re-use any of your past passwords. Please select a new password that is not based upon ANY of your previous passwords.
16. I don't know what my Employee ID Number
is. How can I find out?
Your employee ID number starts with 09
and is printed on your pay stub. If you no longer get a printed pay stub,
you can check with your payroll personnel in your department.
17. I don't know what my UCInetID is. How
can I find out?
Generally, your UCInetID is the first
part of your email address and is
based on your name. For example, if
your email address is firstname.lastname@example.org,
your UCInetID would be someone. If you don't know
email address either, you can call the Help Desk at (949) 824-2222 and give
us your employee or student ID number. We can tell you what your UCInetID
18. How do I delete or deactivate a UCInetID?
If you are leaving the university, your
UCInetID will be deleted per our deletion
. If you would like to have your UCInetID deleted before that
date, contact OIT at email@example.com
19. Is there a question we haven't answered?
Submit your question to firstname.lastname@example.org
call the OIT Help Desk at (949) 824-2222.