Response Center Student Assistant
Starting Salary Range: $8.00 - $10.95 hr., DOE
Summary: NACS is seeking student
assistants with strong people skills to work at the Response
Center Help Desk and computer labs. The successful candidate will enjoy helping
people with various technical issues. On-campus jobs offer the opportunity
to get paid while learning new skills and a schedule that works around your
classes.
Applicants must be registered as full-time
or half-time undergraduate UCI students.
This position requires strong customer service skills and is not a programming-related
position
Skills, Knowledge and Abilities Required:
- Friendly attitude and the desire to help people.
- Working experience in a customer service environment.
- Ability to maintain a positive team attitude and demonstrate professional
behavior.
- Computer experience, especially with Windows machines.
- Trouble shooting and problem solving abilities.
- Experience using e-mail software packages including Eudora, Pine, Outlook
Express, Webmail.
- Experience using common software packages including Excel, Word, PowerPoint,
and Web browsers.
Following are Desired:
- Experience using wireless networking
- Experience using campus telephone system
- Experience using scanners and peripherals
- Experience writing technical documentation
- Knowledge of UNIX commands (desired)
- Familiarity with Web tools such as FTP, SSH, etc
- Experience using Macintosh
Position description
Under direct supervision, help customers in the NACS computer labs and
Help Desk with services we support including computing, network, and telephone.
- Help customers in computer labs with questions. Monitor the lab.
- Help customers at Help Desk with both walk in and telephone inquiries.
- Special projects as assigned
- Flexible hours, on campus.
How to Apply
If you feel you meet the above criteria and
would like to be part of a great team:
- Send your resume as a .doc or .pdf attachment
to: nacs@uci.edu with
the subject: Response Center Assistant.
- Please use your name as the
file name.
Work location: E2130 Engineering Gateway - Network & Academic
Computing Services office.
