• How to Apply: Click on the Job # link below. Then you can go to "Browse Jobs" or use the "Search Feature" to search for Job #2008-0230.
• Salary: UCI Job Title and Pay Information for Staff
• Benefits: UCI offers excellent benefits including a comprehensive insurance package and a minimum three weeks paid vacation per year.  For more information on the benefits UCI has to offer visit the link here, the UCI Human Resources website or the web-based New Employee Orientation program e-NEO.

• Job Description:
  
  First Essential Function
  Percent of Time: 90%
  
  

  System Management and Client Support

  Under the supervision of the DCS manager, work as part of the DCS team in an academic, networked, heterogeneous computing environment (UNIX, Linux, Microsoft Windows, Mac OS X).

  With guidance from senior DCS system administrators, provide comprehensive multi-user system administration, network integration, and technical support (DEC, Linux, SGI, Sun, Microsoft Windows, Mac OS X) to researchers, instructional personnel, and graduate students across the UCI campus.  Support DCS clients maintaining highly specialized computer systems requiring expert-level technical solutions, such as UNIX based computing clusters, Windows Active Directory server, and departmental mail servers.  Coordinate solutions to DCS client problems within NACS and with other UCI campus groups; interact directly with a variety vendor representatives and technical personnel.

  Install system and application software, patches, and new releases; test and verify correct operation of new software; make documentation available.  Guarantee that system security, file system integrity, and system operation are maintained. Customize DCS configuration scripts and procedures to effectively support client operating systems and applications.

  Plan, specify, and configure new equipment and software installations for multi-user departmental servers as well as single user desktop workstations.  Monitor system usage and adjust system parameters and setups as per user needs.Provide in-person, phone, and electronic mail support to DCS clients and their designated associates.  Advise supervisor and colleagues of technical issues that affect support of other clients.  Maintain a helpful, supportive attitude in the client community and promote a good image of NACS.
  
  
  Second Essential Function
  Percent of Time: 10%
  
  

  Software Development and Technology Assessment

  With guidance from senior DCS system administrators, enhance the utilization of DCS time and resources by developing and maintaining software to automate the activities detailed above.  Modify, as needed, existing installation scripts, makefiles, etc. for the installation and configuration of both new system administration tools and user application software.  Assist with the development and planning needed to maintain DCSlib, NACS’s campus software library.
  Track current issues and standards pertaining to academic computing.  Recommend new applications for system administration and end-user support.  Monitor communications channels (newsgroups, periodicals, mailing lists, share e-mail) to learn of new software and enhancements to existing software.  Analyze software and methods used at other universities and research sites for potential use at UCI.  Evaluate pre-release products for use at UCI.  Advise users of campus, departmental, and private computing systems on the use of UCI standard software and networking solutions.  Write or obtain documentation on a wide variety of software and hardware related topics.
  

• Skills, Knowledge and Abilities

Required / Corresponding Essential Function Number:

Strong customer service skills                                              Required                 1

Effective written and verbal communication skills                  Required                 1,2

Skill in writing concise, understandable technical                   Required                 1,2

documentation.

General knowledge of UNIX (DEC, Linux, SGI, Sun)              Required                 1,2

operating system internals, system manager tools;

account/file maintenance; user level commands and utilities.

Knowledge of scripting languages, text filters, and other       Required                 1,2

UNIX programming tools and techniques.

Good problem solving skills and the ability to work               Required                 1,2

while confronted with numerous continuing problems,

requests, and projects.

Working knowledge of at least two high level programming   Required                 1,2

or computer control languages, especially C, Python,

Bourne Shell, Perl, FORTRAN, Tcl/Tk.

Ability to help faculty, students, and staff possessing          Required                 1

wide levels of computing expertise.

Knowledge of common networking and computer                 Required                 1,2

security practices.

Desired / Corresponding Essential Function Number:

Experience installing and maintaining Microsoft Windows      Desired                   1

and Microsoft Windows Server OS.

Knowledge of the network-based software environment:        Desired                   1,2

client/server concepts, distributed filesystems such as NFS.

Knowledge of and experience with Apache or IIS web           Desired                   1,2

server management and configuration.

Knowledge of relational databases and SQL.                        Desired                   1

Knowledge of common microcomputer electronic mail          Desired                   1,2

packages, mail routing, and attachment encoding.

Knowledge of and experience with electronic information      Desired                   1,2

publishing concepts and systems.

Knowledge of HTML and applications and standards for       Desired                   1,2

composition of HTML documents.

Experience in an academic or research environment.             Desired                   1,2

Experience integrating Windows OS with non-Windows         Desired                   1

Operating Systems, e.g. Solaris, Linux, Mac OS X.

Work Location: Engineering Gateway, UC Irvine Campus - Network & Academic Computing Services office.

Special Conditions of Employment: Must occasionally work non-standard hours to deal with system failures, and perform network upgrades during times when fewer users are effected.  Will participate in after-hours call rotation to handle urgent technical problems.

Below are general guidelines on the position's physical, mental, and environmental working conditions.
In accordance with applicable state and federal law, UCI provides reasonable accommodations for applicants
with disabilities upon request.  For more information, please contact Human Resources at (949) 824-5210.
 
Bend: Occasionally
Squat: Occasionally
Crawl: Occasionally
Climb: Occasionally
Kneel: Occasionally
Handle Objects: Frequently
Push/Pull: Occasionally
Reach Above Shoulder Level: Frequently
Sit: Constantly
Stand: Frequently
Walk: Frequently
Use Fine Finger Movements: Constantly
Carry/Lift Loads up to 25 Pounds: Frequently
Carry/Lift loads between 25-50 lbs: Occasionally
Carry/Lift Loads over 50 Pounds: Occasionally
Read/Comprehend: Constantly
Write: Constantly
Perform Calculations: Frequently
Communicate Orally: Constantly
Reason and Analyze: Constantly
Chemical/Biological Agent: Not Applicable
Construction Activities: Occasionally
Contact with Water/Liquids: Occasionally
Drive Motorized Equipment: Occasionally
Confined Spaces: Not Applicable
Elevated Work Location: Not Applicable
Radioactive Materials: Not Applicable
Temperature Variations: Occasionally
Gas System: Not Applicable