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Thursday July 24th, 2014

Configuring Outlook Express using IMAP
for Windows

Summary: Use the directions below to configure Outlook Express to check your OIT MailBox Services email using IMAP.

IMAP stores your email on the server. This allows you to read your email from different computers. Outlook Express allows you to download your messages for offline viewing when you do not have a connection to the Internet. If you check email from more than one computer, including Webmail, we recommend using IMAP.

Related Information

Norton Anti-Virus Conflict

If you receive an error such as: "Unable to send an encrypted file ", it is likely due to use of a consumer version of Norton Antivirus configured to scan outgoing mail. You will need to disable scanning outgoing mail. If you use Norton Internet Security, it conflicts with our services. To use UCI's outgoing mail server, you will need to uninstall Norton Internet Security. Call the Response Center at (949) 824-2222 for more information.

Getting Started

The Internet Connection Wizard is where your personal information and the names of the incoming/outgoing servers are setup and stored.

  1. Launch Outlook Express by clicking on its icon.
  2. If the Internet Connection Wizard appears, please skip to step 3. To manually start the Internet Connection Wizard please go to the Tools menu and choose Accounts. Then click on the Add button and choose Mail. (Figure 1)

Internet Accounts Window
Figure 1

  1. The Internet Connection Wizard will allow guide you through the setup process. Please type in your name and click Next. (Figure 2)

Name Window
Figure 2

  1. Type in your email address. This is the address people will reply to when they respond to your message. Click Next. (Figure 3)

Edit Account: Settings
Figure 3

  1. If this your first time using Outlook Express it may ask what type of email you would like to use. Choose "I already have an email address that I'd like to use."
  2. The Email Server Names window will appear (Figure4). Choose IMAP from the drop down menu.
  3. Type in imap.uci.edu in the Incoming mail server field.
  4. Type in smtp.uci.edu in the Outgoing mail server field. Click Next.

E-mail Server names
Figure 4

  1. The Internet Mail Logon window will appear. Type your UCInetID in the Account Name field. Your UCInetID is generally the part before the @ sign in your email address.(Figure 5)
  2. Type in your password. Check the Remember password box if you want to save your password. Remember that using this option will allow anyone with access to your computer to read and send mail in your name. Click Next and then Finish.
  3. Keep the Internet Accounts open and then select properties for your new account.

Internet Mail Logon Window
Figure 5

  1. Click on the Servers tab and then check "My server requires authentication" box. (Figure 6)
  2. Click on the Settings button and then check "Use same settings as my incoming mail server" box. Click OK.

Problems Sending Email From Home?

Your Internet Service Provider may be blocking other servers from sending email. This is to cut down on the spread of spam and viruses.

Option 1: Use your ISP's outgoing mail server (SMTP).

Option 2: If you use a mobile computer, you may want to use the Virtual Private Network (VPN) when sending email. This will allow you to encrypt your email and use UCI's SMTP servers.

Server Properties Window
Figure 6

  1. Click on the Advanced tab and then check "This server requires a secure connection (SSL)" box. (Figure 7)
  2. Change the outgoing mail (SMTP)" port to 25.
  3. Check on "This server requires a secure connection (SSL)" box and make sure "Incoming Mail (IMAP)" is set to 993. Then click OK.
  4. You may now close Internet Accounts window. Outlook Express may ask you if you would like to download folders from the mail server. Click Yes and then OK. This will download the Inbox, Outbox, etc.

advanced
Figure 7

You are now ready to use your email. Click on the folders to view your mail. To delete your messages click delete to mark them for deletion and then purge to permanently remove the marked items. If you have any problems, please call the OIT Help Desk at 949-824-2222, Monday through Friday, 8:00 AM to 5:00 PM.

If you have any problems, please call the OIT Help Desk at (949) 824-2222, Monday through Friday, 8:00 AM to 5:00 PM.