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Saturday November 7th, 2009

 
NACS > Computing > Calendar Service > Getting Support

Calendar Service - Support

Getting Help

The Oracle Calendar service is provided by NACS, in close cooperation with local departmental computing support staff. NACS provides account maintenance, user training, client software and the server and data storage for the service. Your local Computing Support Coordinators are your resource for assistance with initial setup and configuration of desktop client software.

NACS provides support and performs account administration tasks such as resetting your password or adding resources. You can start by contacting the NACS Response Center, who can assist you at (949) 824-2222.

Configure The Software

Change Your Password

One of the first things you should do after your Oracle Calendar account is created is to change your password.

From the Oracle Calendar Desktop Client

  1. Start your Oracle Calendar desktop client.
  2. Under the Tools menu, select "Change Password".
  3. Type in your old password. Type in a new password. Click OK.
  4. You will be prompted to type in your new password again. Click OK.
  5. You now have a new password, use this the next time you login. If you forget your password, contact the NACS Response Center at (949) 824-2222.

From the Web Based Client

  1. Login to the Web based client.
  2. Click on the Tools icon. (It looks like a wrench.) Select "Change Password"
  3. Type in your old password. Type in a new password. Type it in again in the field provided.
  4. Click the "Change Password" button.
  5. You now have a new password, use this the next time you login. If you forget your password, contact the NACS Response Center at (949) 824-2222.

Reset Your Oracle Calendar Password

If you have forgotten your Oracle Calendar password, you can reset it yourself. You will need to login with your UCInetID and password to authenticate and choose a new Calendar password.

Training and Manuals

Hands On Training

NACS offers free hands-on training for Oracle Calendar. Classes are offered on a continual basis; please check the Training Website for the next training opportunity.

Training Manuals

We have created some basic training manuals as an introduction to Oracle Calendar. The training manuals are aimed at the NACS staff, but are general enough to be useful to the campus at large. They are available in PDF format.

Topics include logging into your account, changing your password, setting access rights and more.

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Support Issues